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  • Customer Respond Engineer

    • 04.09.2023
    • Altium
    • Remote

    Aliona Khaburska

    Personal recruiter

    E-mail Skype

Altium Limited is a software company that provides outstanding PC-based electronics computer-aided design software, such as its flagship product - Altium Designer. The company has been a technological leader in developing unified PCB solutions over the past 30 years and is committed to achieving market leadership.

Currently, they are looking for a talented Customer Respond Engineer to join their team remotely.



You will be part of a team that:

  • Investigate and solve day-to-day customers issues and requests;
  • Communicate with customers on details of requests, confirmation of implementations or fixes;
  • Handle escalations to other teams as appropriate;
  • Plan & Coordinate activities related to the product’s online community;
  • Monitor, classify and collect requests by areas and other metrics.


  • More than 1 year of experience as an Application Engineer / Support Engineer or similar experience with approaching and solving customer problems;
  • Willing to learn mechanical CAD software - Altium Designer;
  • Upper-Intermediate level of written and spoken English.


  • Experience in supporting of CAD applications (Altium Designer, SolidWorks, PTC Creo, Autodesk Inventor);
  • Experience in electronic engineering or similar;
  • Experience in quality assurance;
  • Virtualization basic knowledge (VMWare, VBox, Virtual PC);
  • Traffic sniffers knowledge (Fiddler, HTTP Debugger);
  • Knowledge of SDLC and bug-tracking systems (Jira).


  • Work in a stable growing product company in a friendly atmosphere;
  • Wide stack of technologies gives you opportunities to improve and extend your skills;
  • Competitive official salary, which is based upon your qualification;
  • Paid sports activities, lunches;
  • Paid vacation;
  • Paid sick leave.

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